INCIDENT MANAGEMENT SUITE

DLT Solutions, Inc. has taken manageability, response and prevention one step further with the Incident Management Suite. IT administrators can be even more effective and efficient at handling user issues.

With the Incident Management Solution from ScriptLogic:

Turn your current help desk or ticketing system into a powerful support desk, with tools like

- e-mail ticket logging

- seamless workflow

- automatic escalation of issues

ScriptLogic’s Incident Management Solution is a logical package of three incredibly powerful products:

- BridgeTrak- Help Desk automation, trouble ticket escalation and management solution

- Remote Management Gateway — A new, anywhere, remote management and administration product

- Desktop Authority Password Self-Service — A leading self-service, password reset solution

Download a trial version here