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DLT Solutions is proud to have the distinction of being the only authorized public sector provider of technical support and 24×7 call center services for Symantec, NetApp, and Quantum data management technology. If you maintain a support contract with any of those vendors through DLT, you can join the growing list of customers who rely on DLT’s certified engineers for authorized technical support anytime, anywhere. |
Getting the most from your storage infrastructure takes more than great technology. You need support services you can trust.
With a track record that includes 99% case closure, we commit to:
- Answering your Call Live – Unlike other technical support services, with DLT Service Center a live representative will always answer your call.
- Initial Response Time of Less than 60 Seconds – Assigned engineer and case number will be given to you.
- Guaranteed 24×7×365 Availability – Our engineers are strategically based throughout the U.S. to support your needs.
Using the latest in technology, our engineers solve problems including remote access software, network diagnostic tools and a collaborative problem solving approach.
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DLT Service Center consultants and engineering professionals are certified to support a variety of data management products. Learn more about how you can maximize your return on investment in Symantec, NetApp and Quantum technology with our technical support services. |
Our presales engineers assist you in aligning technologies and new products to your IT strategy by understanding the environment you have in place. |
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DLT Service Center support packages are offered at a discount compared to typical manufacturer support contracts. |
The DLT Service Center provides what no other provider can – direct access to a team of engineers and consultants certified to provide 24×7 email and phone technical support for Symantec, NetApp and Quantum data management solutions. |
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