GSA Email-as-a-Service (EaaS) BPA

Contract Number: 

Cloud EaaS enables agencies to use email applications running on a third-party infrastructure, accessible through a thin client interface, such as a web browser. GSA's Cloud EaaS blanket purchase agreements (BPAs) allow federal, state, and local governments to order a broad range of EaaS services faster and at better prices. Customers can provide their mobile workforce with email access from anywhere, manage their licenses and deployment more efficiently, and obtain faster updates for enhanced functionality and security.

Contract Number: GS00Q12AEA1008
Related Brands: Google
Contract Administrator:

Contract Overview


BPA Features

Period of performance: September 27, 2013 to December 31, 2017


 Contract Details:

  • Five year contract period: two base years + three one year options
  • Task orders are firm fixed price units and industry partners are encouraged to offer discounts/price reductions from our GSA Schedule contract prices on a task order basis

More price competition and lower costs

Industry partners offer detailed ceiling pricing for explicitly defined standard services, so you can easily compare pricing across the 17 industry partners. GSA encourages customers to negotiate lower prices in their task order. Customers can negotiate lower pricing for a lower level of service, but the service provider can not charge higher prices (above the specified ceilings) for a higher level of service.

Service Level Agreements (SLA) and more

Service providers are required to meet the SLA requirements specified in the solicitation, including service availability of 99.9 percent. The BPA offers services that meet the National Archives Records Administration (NARA) requirements for records management, and requirements for the Secret Enclave delivery model were developed with Department of Defense (DOD) input.

Available to all government customers

Federal, state, and local governments can order EaaS through this pre-competed BPA.


DLT Solutions Offerings & Deployment Models:


Email as a Service (EaaS)

  • Offers email service, calendar, contacts and collaboration (including Instant Messaging) on a per-mailbox basis.
  • Includes mobile device integration (Blackberry, iPhone, Android, Windows), Archive & eDiscovery capabilities.

Migration Services

  • Migrate existing email system and data (mail, calendar, contacts).
  • End user and administrator training.
  • Services include migrating mobile users, integration with agency directory services, and project management of transition.

Integration Services

  • Broad range of labor categories for development and technical maintenance for integration of applications, project management, and other integration work.

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