SYMANTEC TECHNICAL SUPPORT

DLT now offers 7x24x365 "First-Call" Symantec Technical Support for the NetBackup and Storage Foundation product families.

Because DLT’s engineers work in the field supporting complex storage environments in addition to answering technical support calls, you will benefit from real-world knowledgeable support, which ultimately translates into faster response times and solutions to your technical questions. Furthermore, DLT can assist with managing your overall Symantec install-base, including facilitating the process of pro-rating and co-terminating support contracts.

DLT has a documented history of successfully closing 100 percent of Symantec technical support calls. Still, in the unlikely event that our engineers cannot solve your problem, DLT can escalate the call into a priority queue for Symantec engineers to help resolve the issue. More than 300 customers from DoD & Civilian agencies, State & Local Government and Commercial entities already have taken advantage of these services.

If you are interested in receiving a quote for DLT First-Call Support on your Symantec maintenance renewal, register now!