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Whitepaper

Unified Communications & Collaboration: Clean-Up Guide

Don’t wait for your Unified Communications and Collaboration (UC&C) services to be in crisis before you start thinking about how you monitor and manage them. With the increasing importance of UC&C services in your organization, poor performance, underutilization, application unavailability, and service disruptions in your voice and video call quality will likely:

  • Cost you money in terms of lost revenue, costly service repairs, poor customer satisfaction and lost customers
  • Waste your valuable time pinpointing problems in complex UC&C environments or finger-pointing with both internal and external participants
  • Negatively affect people through lost productivity, communication breakdowns, customer complaints, and high frustration.