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PST
Online
Digital communications such as texts, social media, chat apps, and collaboration platforms are multiplying, and state and local agencies are struggling to keep up. Fulfilling public record requests is more complex than ever, and mistakes can be costly. Every platform has its own formats, metadata, and retention rules.
Agencies must capture, preserve, and produce these records correctly — or risk compliance violations, public scrutiny, and reputational damage.
In this webinar, our experts will share insights from the industry and explore how digital records management trends are evolving.