State and local government agencies, cities, counties and special districts all need to capture and retain their electronic communications. Producing electronic records accurately and efficiently is crucial when managing public records requests, litigation and discovery events.
Smarsh capture and archiving solutions are purpose-built to ensure that customers can overcome these challenges and meet compliance obligations for the Freedom of Information Act (FOIA), state open records laws, and other regulatory bodies.
Smarsh covers the most widely used communications channels across mobile, collaboration tools, social media, voice and email. All conversations are search-ready and archived in proper context, regardless of where, when and how they are generated. This means government organizations spend less time pursuing electronic communications from multiple archives when trying to locate records.
Smarsh can help customers address key challenges government organizations face when managing electronic communications records, data capture and production such as:
Smarsh enables customers to capture data from over 100 communications channels. This includes the most widely used email, instant messaging/collaboration, social media, mobile, voice and web platforms.
Text Message Records Management
Smarsh Capture solutions are purpose-built to satisfy security requirements, align to NIST 800-53 and control hosting of sensitive Controlled Unclassified information. Our solutions were built with stringent security and compliance controls for government agencies to host sensitive data.
Smarsh captures and stores all data from 100+ communication channels approved for official business, including new and evolving platforms. Records teams, attorneys and human resources staff no longer have to search multiple servers in several locations or chase down individuals for copies of text messages, emails, or social media communications.
Advanced Search and Discovery
Government organizations must be able to search and review content across all their electronic communications. This needs to be done quickly and efficiently to manage records requests, investigate violations of agency policies, identify corruption, and provide training.
Managing FOIA Requests
With lightning-fast granular searches, you can quickly find the data to respond to records requests. Content can then be packaged and produced on-demand.
Data Security and Protection
Smarsh archiving solutions are delivered with top-tier security, management, and operational controls. All data is encrypted in transit and at rest, with stringent access controls.
Every organization has its own deployment needs.