The good news is that we’ve officially moved into the next phase of the pandemic, where the White House expects the threat of serious illness to be considerably diminished. But the bad news? Nearly 18 million Americans stand to lose the Medicaid benefits granted to them during the public health crisis as eligibility determinations return to pre-pandemic guidelines.

Welcome to 2023 — an era of modernization where public sector information technology (IT) market growth is dominated by technologies that can create operational efficiencies and enhance the delivery of citizen-facing services. IT leaders are approaching municipality and jurisdictional operations from the lens of optimization, and there is only room for "smart" solutions.

Cloud services continue to be a top priority for state chief information officers (CIOs), but the focus has accelerated due to the emergence of digital government and disruptions brought on by the Covid-19 pandemic. Over the last few years, we’ve seen cloud services quickly become a “must-have” for state, local and education (SLED) customers, emphasizing cost savings, scalability, agility, and flexibility.

In recent years, we have seen the rapid growth of esports (electronic sports), or competitive video gaming, with the global esports market already surpassing $1 billion and, according to a recent report from Stratview Research, expected to reach over $9 billion in 2028. Therefore, it should be no surprise that this trend has caught the interest of educational institutions, especially considering over 60% of esports fans are within the age range of the average secondary and post-secondary student, between 13 and 26 years old.

2022 was a noteworthy year for the technology sector, particularly as it relates to cybersecurity. The post-pandemic era of modernization exposed the fragility of U.S. public sector technology infrastructure and systems, widening attack surfaces and posing additional challenges for state, local and education leaders. We have witnessed the whole gamut of continually evolving security threats, ranging from election security breaches, nation-state actors, threats to critical infrastructure, ransomware attacks, hacktivism and more.

The Cybersecurity and Infrastructure Security Agency (CISA) has seen increased malicious activity with ransomware attacks against K 12 educational institutions. Malicious cyber actors target school computer systems, slowing access, and rendering the systems inaccessible to essential functions, including remote learning. In some instances, ransomware actors stole and threatened to leak confidential student data unless institutions paid a ransom.

Ransomware attacks on US government organizations cost $18.9bn in 2020.

TD Synnex Public Sector’s Chief Cybersecurity Technologist, Don Maclean sat down with Mark Guntrip, Senior Director of Security Strategy at Menlo Security, to discuss one of the latest emergent security threats.

2022 is ending, and it is time for U.S. public sector leaders to reflect on lessons learned while planning for the upcoming state and local government fiscal year-end. This year’s NASCIO Annual Conference highlighted the post-pandemic technology trends and challenges that are defining 2023 policy agendas and the future of technology acquisitions. The conference referenced the State Chief Information Officer Survey which assessed state CIOs’ thoughts on a wide array of topics that affect their roles as public sector technology and business leaders in today’s modern world.

The U.S. electric grid is critical infrastructure consisting of an ecosystem of communities, stakeholders, governments and economies. Most of the grid infrastructure was built decades ago and is unreliable. Bad actors know it. In 2015, Russian hackers carried out the first successful cyberattack on the nation's electricity grid, which was just one of an ongoing series of security breaches and attacks on US infrastructure and utilities.

Government organizations have a bad rap for being inefficient. But with outdated technology and limited spending, they aren’t exactly set up for success. And the expectations from stakeholders are high, with funding provided primarily by taxpayer dollars.