Passed in 2021, the Bipartisan Infrastructure Deal, or Infrastructure Investment and Jobs Act, is a massive investment in America’s infrastructure that’s creating a wave of opportunities for AEC firms. With billions of dollars allocated for infrastructure projects, many firms have secured funding and are preparing for significant growth.

Case work is the universal working style of government agencies. Everything from handling customer service inquiries to issuing permits to responding to weather events—in short, any workflow a public sector organization handles—is a “case” that requires a systematic approach from start to finish.