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Whitepaper

Unified Communications and Collaboration for Dummies

This Dummies book is your essential pocket guide for those looking to assure the availability and quality of their Unified Communications & Collaboration (UC&C) services. It provides a comprehensive reference, including innovative case studies on UC&C service assurance, what it is, how it can benefit your infrastructure, your organisations and IT professionals, as well as ideas on the best way to implement it.

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In This Guide You Will Learn

Unified Communications and Collaboration for Dummies
  • The importance and complexity of UC&C
  • The value of performance management for UC&C
  • A better way to solve your UC&C issues
  • How to ensure success with essential visibility and measurement
  • How to deliver UC&C service assurance
  • Ten tips for UC&C performance management