While speed or efficiency is critical, it’s also important to be thorough. The skill set of the team is mixed with seasoned
analysts who are well versed at handling events, plus less experienced analysts who are learning on the job. It’s
important to share knowledge across the team as a means of developing the less experienced analysts and balancing
the load for the seasoned pros.
Knowledge and data is spread across disparate systems. Polarity fuses them together in one unified view.
Medallia’s Voice of the Customer (VoC) programs enable you to understand the experience that is being delivered to your customers. Through the VOC, you can collect the customer’s preferences and experiences and share them throughout your organization. By listening to our service members and acting on their feedback, the VOC program enables you to build better products and deliver better services than you otherwise would have been able to.
Adapt and Persevere: In-depth analysis of the most significant cybersecurity events and trends.
How Federal Agencies Can Build Their Cybersecurity Momentum
On this episode, Rick Stewart and Mike Fitzurka are joined by Jamie Duncan, friend, colleague, and Google Engineer as we discuss the benefits of Kubernetes for application modernization efforts.
BMC recognizes that Zero Trust is not a solution or product, but is instead a framework that assumes a network’s security is always at risk from internal and external threats. Zero Trust shifts the line of defense towards a more comprehensive IT security model that restricts access to networks, applications, and environments, without sacrificing performance and user experience.
Simple, secure, and seamless delivery of services are foundational to a great customer experience and rebuilding trust in government. Customer and employee experience in public agencies is not a new idea. Over the years, many government employees have focused on customer experience because they care deeply about helping people. Unfortunately, systemic problems have hindered employees from scaling great experiences, either tactically or strategically. Because of the current organizational design of government, silos of excellence exist in government. With the executive order, agencies can now break down those silos by implementing customer and employee experience methods.
General counsel and legal departments in higher education play an essential role in protecting their institutions valuable information and strengthening security efforts against cyber-attacks.
View Vendor Solution Battlecards, Architectures, and more all in one place.
A Comprehensive Open Solution in a Crowded and Confusing Space.
Integrating SIEM and Network Detection and Response into a Common SOAPA/XDR Architecture.
Have you investigated SIEM solutions lately? Because things have changed.
We're primarily using it to correlate WAN and endpoint activity for our clients. We work with vendors that have endpoint solutions or that control the networks for our clients. We are receiving their feeds, along with some of our other custom deployed equipment, to not only collect endpoint data, but to monitor network activity and correlate it to identify threats, vulnerabilities, attacks, and provide incident response.
On this episode, Jason Quattlebaum, Rick Stewart and Mike Fitzurka discuss NIST’s Secure Software Development Framework (SSDF) and how it compares with DLT’s Secure Software Framework (SSF).