BMC and DLT partner together to offer agencies a unified Business Service Management (BSM) platform that simplifies and automates IT processes, improves decision-making, and orchestrates workflow across cloud, virtual, distributed, and mainframe resources. BMC helps customers cut costs, reduce risk and achieve business objectives with the broadest choice of IT management solutions.
Remedy Service Management Suite
BMC Remedy Service Management (BSM) is an innovative service management platform built natively for mobile with an intuitive, beautiful, people-centric user experience that makes your whole organization more productive. BSM takes the IT you already have, and adds to it the visibility and control you can only get from centralizing your resources. It lets you prioritize and orchestrate work based on business needs. And since it even works in hybrid environments, it doesn't matter if you're distributed, mainframe, or running entirely in the cloud. Simple to use and powerful enough to manage the most advanced digital enterprises, Remedy can be delivered from the BMC cloud or your own data center.
Control-M Workload Automation
Automating the batch workload lifecycle is now easier and more efficient than ever before. BMC Control-M Workload Automation 8 builds, changes, schedules, and monitors complex batch services—all from one powerful location.
TrueSight Operations Management
BMC TrueSight Operations Management 9 monitors complex IT environments and analyzes diverse data to deliver actionable IT insight that helps you solve business problems. It examines operational norms, automatically reveals abnormalities, measures service impact, and proactively identifies risk to ensure applications and services keep running.
Cloud Lifecycle Management
Power digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. Cloud Lifecycle Management 4 scales easily while integrating with essential compliance and governance policies to reduce risk.
BMC Remedyforce is built on the Salesforce Force.com platform—the world's most widely used cloud platform—to deliver high-speed IT and business service management. Intuitive and powerful, Remedyforce enables enterprises to deliver innovative digital services that accelerate business success and drive increased customer satisfaction.
BladeLogic Server Automation
An integral part of BMC’s Automation Passport and Intelligent Compliance strategies, BladeLogic Server Automation 8 manages even the biggest change and configuration tasks simply and easily.
Mainframe System Management with MainView
To keep your business running smoothly, you need mainframe management that does more than just monitor and display. BMC MainView gives you the power to diagnose problems, minimize risk, and cut costs.
Cloud Computing Management
BMC brings the best of traditional service management together with the flexibility, scalability, and responsiveness of the cloud architecture. This ensures IT meets and exceeds the expectations of the business from the private cloud, and opens the door to integration with public cloud environments with confidence
Data Center Automation
A unified data center requires end-to-end management over the data, applications, and processes that run it. BMC has extensive experience in automating data center configuration management tasks across physical, virtual, and cloud-based systems.
IT Business Management
Gain an integrated and modular solution to manage the business of running IT. Supporting centralized management of IT financials, suppliers, project portfolios, sustaining activities, people, and compliance, IT Business Management delivers the visibility and control to improve business alignment, reduce costs, and provide more business value.
IT Service Management:
BMC Optimizes service support across service desk optimization, service catalog and request management service asset lifecycle management, and comprehensive change and release management. BMC offers a choice of basic and comprehensive service support platforms, delivered either on- premise or on-demand.
Performance issues hurt customer satisfaction and loyalty. They also drive up your costs and impact revenue. BMC enables a proactive IT Operations Management approach that couples planning, predictive analytics, and preventative automation to increase IT’s responsiveness to business demand, while eliminating costly and risky reactive processes.