Offer 24/7 multilingual support for students, faculty, and staff. Blackboard Help Desk integrates with institutional systems, scales during peak times, and helps institutions improve satisfaction without overloading IT teams.
Move beyond a single platform. Learn how to integrate multiple tools into a connected digital ecosystem that improves learning outcomes and provides a seamless student experience.
Streamline recruitment, student success, and alumni engagement with the right CRM. This guide outlines features to consider, integration best practices, and evaluation tips for higher ed institutions.
Gain insight into faculty perspectives on teaching, technology, and student engagement. The 2025 survey benchmarks trends across institutions and helps leaders align with faculty priorities.
Give faculty tools to create engaging, accessible video content directly in the LMS. Video Studio makes it easy to edit, caption, and publish video while tracking engagement through analytics.
Create, manage, and deliver accessible video content for training, simulations, and public communication. Video Studio supports 360° playback, VR, and analytics, without complex setup or extra software.
Simplify training and credential management. Centralize registration, automate compliance tracking, and issue secure digital certificates from one platform designed for government training programs.
Choose the right learning management system with confidence. This guide highlights key considerations for agencies, including compliance, FedRAMP security, accessibility, and support for hybrid and AI-driven learning.
See how the Kansas Department of Corrections used Blackboard to securely expand access to education across facilities, improving outcomes, enabling Pell Grant programs, and contributing to reduced recidivism.
Provide 24/7 multilingual support for employees, contractors, and constituents. Blackboard Help Desk scales during peak demand, integrates with existing systems, and reduces strain on internal IT teams.
Ensure digital content meets accessibility standards. Ally automatically scans files, offers guidance to fix issues, and generates alternative formats to support Section 508 and WCAG compliance for government agencies.
This whitepaper explores nine autonomous-agent scenarios that go well beyond simple chatbots, from automated invoice approvals to license renewals, demonstrating how goal-based agents can trigger actions, enforce policies, and handle exceptions on the fly. Each use case includes ROI estimates, integration notes, and deployment tips. It’s a blueprint for agencies ready to deploy end-to-end AI-driven automation.
This practical guide dives into Appian AI Skill Designer, showing how to upload sample datasets, train custom models in minutes, and refine outputs via intuitive dashboards, no Python or R needed. You’ll learn how to tweak thresholds, evaluate accuracy, and publish production-ready models while maintaining full data governance. It’s your cheat-sheet for democratizing AI across non-technical teams.
This datasheet breaks down how Appian AI Process Automation embeds intelligent agents directly into government workflows, turning isolated pilots into enterprise-scale digital workers. You’ll see architecture diagrams, deployment timelines, and governance controls that ensure compliance from day one. Real-world examples illustrate how agencies can expand from a handful of AI-driven processes to dozens in under 90 days, all on a single secure platform.
Get the most out of your application infrastructure with the Progress Kemp LoadMaster Buyer’s Guide. This resource walks public sector IT teams through selecting a load balancing solution that aligns with performance, security, and scalability goals, without overspending. Whether you're deploying on-prem or in the cloud, this guide simplifies feature selection and pricing models to support confident procurement.