Why State and Local Agencies Need a Low-Code Approach to Case Management

State and local government CIOs are always looking for ways to be agile and innovative in the delivery of citizen services. Yet, developing digital initiatives and omni-channel experiences in response to constituent demand is a real challenge. Perpetual barriers to digital transformation like siloed systems and data, funding, and ongoing support for legacy systems all must be addressed. Low-code development can help, and many agencies are taking note.