How State Governments Can Reduce Returned Mail in the Medicaid Unwinding Program

The good news is that we’ve officially moved into the next phase of the pandemic, where the White House expects the threat of serious illness to be considerably diminished. But the bad news? Nearly 18 million Americans stand to lose the Medicaid benefits granted to them during the public health crisis as eligibility determinations return to pre-pandemic guidelines.

Smart Cities Need Smart Solutions

Welcome to 2023 — an era of modernization where public sector information technology (IT) market growth is dominated by technologies that can create operational efficiencies and enhance the delivery of citizen-facing services. IT leaders are approaching municipality and jurisdictional operations from the lens of optimization, and there is only room for "smart" solutions.

Cloudy With a Chance of SLED Opportunities

Cloud services continue to be a top priority for state chief information officers (CIOs), but the focus has accelerated due to the emergence of digital government and disruptions brought on by the Covid-19 pandemic. Over the last few years, we’ve seen cloud services quickly become a “must-have” for state, local and education (SLED) customers, emphasizing cost savings, scalability, agility, and flexibility.

The Growth of Esports in Education: A Guide for Vendors and Resellers

In recent years, we have seen the rapid growth of esports (electronic sports), or competitive video gaming, with the global esports market already surpassing $1 billion and, according to a recent report from Stratview Research, expected to reach over $9 billion in 2028. Therefore, it should be no surprise that this trend has caught the interest of educational institutions, especially considering over 60% of esports fans are within the age range of the average secondary and post-secondary student, between 13 and 26 years old.

Navigating the Evolving Threat Landscape: State and Local Governments Prioritize Cybersecurity in 2023

2022 was a noteworthy year for the technology sector, particularly as it relates to cybersecurity. The post-pandemic era of modernization exposed the fragility of U.S. public sector technology infrastructure and systems, widening attack surfaces and posing additional challenges for state, local and education leaders. We have witnessed the whole gamut of continually evolving security threats, ranging from election security breaches, nation-state actors, threats to critical infrastructure, ransomware attacks, hacktivism and more.

How to Build a Government SOC on a Budget

Faced with an endless barrage of threats and vulnerabilities, finding the time to develop a proactive risk mitigation strategy is an uphill struggle for government organizations. With so much energy focused  on protecting the perimeter and preventing network penetration, malicious actors (the enemy with no face) already inside your network often goes unnoticed (case in point, the 2015 OPM breach).

Public Works Technology on a Shoestring Budget

This article was guest-written by Nancy Mann Jackson City and county budgets have been slashed over the past few years, but residents still expect the same level of service they enjoyed during more prosperous times. Public works departments still must pick up garbage and recyclables, repair potholes, and maintain other services, but with less money. In some cities, public works departments are finding ways to go beyond the status quo, creatively using technology to improve services in an affordable way. For instance, a new city administration in Chicago recently initiated a 10 percent budget cut across all departments, but services continue to improve, thanks to creative solutions implemented by Thomas Byrne, commissioner of the Department of Streets and Sanitation. One ward supervisor oversees each of the city’s 50 wards, and those supervisors once spent many hours driving around their wards, keeping up with the sanitation trucks assigned to them and making sure they stayed on schedule. Byrne and his staff recently installed GPS devices in each sanitation truck, and connected those devices to Blackberry devices provided to the ward supervisors. “Now a ward supervisor can go to the [Chicago Mobile Asset Tracker] CMAT database with his Blackberry anytime and it shows him where each truck is that is assigned to him,” Byrne says. “They know exactly where all their trucks are all the time.”