Teams face many challenges in meeting demands. Legacy infrastructure is often too rigid to support the agile operations and on-demand scaling required. Complicated manual operations slow resource delivery and increase the risk of errors and inconsistencies. A variety of unconnected and incompatible point tools makes it difficult to manage systems consistently and understand infrastructure properties, leading to security vulnerabilities, performance and reliability issues, and misconfigurations. 

Even so, organizations have invested money, time, and training in their existing infrastructure and need to maximize its value and return. This technical debt often leaves little budget and time for innovation. Studies show that, on average, IT organizations spend 64% of their budgets on running their current infrastructure.

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