The business world is undergoing a seismic shift in business process and customer experience brought on by the rapid evolution of technology and connectivity. A new generation of companies have emerged that are relying on new technologies, innovative services and continually evolving business models. As the forces of change continue to accelerate and enterprise agility becomes more software-centric and unified, today’s forward-thinking businesses need to recognize a simple, universal truth: digital transformation (DX) is leading the charge toward the future.
Based on this truth, NETSCOUT® sought to identify market insights on the business challenges involved in DX. Hence, in March 2017, NETSCOUT commissioned Vanson Bourne, an independent global research firm, to research DX readiness and its immediate impact on global businesses.