Knowledge and data is spread across disparate systems. Polarity fuses them together in one unified view.
Medallia’s Voice of the Customer (VoC) programs enable you to understand the experience that is being delivered to your customers. Through the VOC, you can collect the customer’s preferences and experiences and share them throughout your organization. By listening to our service members and acting on their feedback, the VOC program enables you to build better products and deliver better services than you otherwise would have been able to.
Simple, secure, and seamless delivery of services are foundational to a great customer experience and rebuilding trust in government. Customer and employee experience in public agencies is not a new idea. Over the years, many government employees have focused on customer experience because they care deeply about helping people. Unfortunately, systemic problems have hindered employees from scaling great experiences, either tactically or strategically. Because of the current organizational design of government, silos of excellence exist in government. With the executive order, agencies can now break down those silos by implementing customer and employee experience methods.
Centering Accessible & Inclusive Learning in Your Agency’s L&D Strategy
This guide is designed to help you get past the competing claims, the long lists of feature-by-feature comparisons, and focus on the most essential factors to keep in mind as you make your evaluation.
As agencies pursue mission goals, employee and stakeholder capabilities are paramount. Agencies have a long-standing discipline of talent and performance management, and ensuring their single largest asset – people – are skilled and supported to be successful.
To help Palantir Gotham customers who are considering moving to DataWalk, we provide here seven key best practices to help you appropriately plan the decision-making and planning processes to help ensure a smooth migration:
DataWalk is a Palantir alternative for intelligence analysis, providing similar functionality at a dramatically lower cost. Importantly, DataWalk delivers these benefits not only with unique technology, but with a different business model and a different business philosophy.
Proving the Formula: f(Best CX) = Best EX.
In this resource, we explore how you can use technology — infused with human-centered design practices — to elevate your work while centering employee and customer needs.
Dive into the report to dig into these four key insights: 1. Cloud maturity—not just adoption—will be essential for 2022 tech advancements. 2. Surviving the Great Resignation will require increased investments in reskilling and upskilling programs. 3. Remote work is here to stay—but we need to improve how we work remotely. 4. You and your team can tackle anything in 2022 proactively and intentionally.
Maximize data value and democratize access using flexible solutions from Informatica.
Only Informatica offers a comprehensive selection of data management solutions that help transform the Defense Department into a data-centric organization.
Informatica has achieved U.S. Government Federal Risk and Authorization Management Program (FedRAMP) Moderate Level designation under the sponsorship of the Department of State for the Informatica® Intelligent Cloud Services (IICS) platform. Download the datasheet to learn more about how your agency can now leverage the industry-leading platform within the Government Cloud environment.