Technology Implementation Kübler-Ross Model, Step 1/Stage 1

This is the second entry in a six-part blog series. In my last blog entry in this series, I humorously drew connections between Technology Implementation, Therapy and the Kübler-Ross Model for Grief[TR1] (here is the video again, just because it is hilarious: [c2] http://www.youtube.com/watch?v=Usm9SpnHYJQ&feature=player_embedded). Now, I want to follow-through on that analogy to show the specific connections between the five steps to a successful implementation and the five stages of grief: Step 1: Assess Needs First and Technology Second; or, Stage 1: Denial

Not Attending the Annual Oracle Open World (OOW) Conference? 7 Reasons to Reconsider.

The annual Oracle Open World (OOW) conference is fast approaching and is sure to be bigger and better than ever this year. With more than 40,000 attendees expected, it will again be the biggest conference held in San Francisco during 2010. Why so many attendees, many of whom make it an annual ritual? Why should you attend? Here are just a few reasons, in no particular order, that I haven’t missed an OOW in at least 8 years.

DLT Race for the Cup – Competitive Team Building

What do rodents, beer, pizza, coins and infectious disease have in common? Nothing, right? Well at DLT, they do. No, we don’t have rats running around the office. We are also clear of infectious disease. The above was just one of 24 clues for the fourth annual DLT Race for the Cup Scavenger Hunt. The DLT Social Committee invented The DLT Race for the Cup a few years ago as a social, team building activity, and it has quickly become one the most anticipated events at DLT Solutions.

ERP Trends in 2010: A Manufacturing Perspective

First I want to thank all of those people who have read and commented on my blog over the past few months. Apparently there is a lot of interest in emerging trends and many firms are positioning themselves to take advantage of the perceived shift in the market. After reading my past few blogs a few organizations have contacted me to discuss my thoughts and to share with me what they perceive to be the upcoming trends for their respective industries/markets.

Symantec Government Symposium 2010 (Part 1)

The Symantec Government Symposium 2010 is here! The year’s event is packed full with great keynote speakers, breakout sessions, and more. The event is held every year at the Ronald Reagan Building and International Trade Center, and features the best and brightest in the Symantec community. With the federal IT community as the main audience, the Symposium features great topics and discussion that makes the Federal IT customer so unique. This year is no different, with topics ranging from “the Cloud” to IT Consolidation.

What Makes Our ”Other” Customers (the Vendors) Happy?

DLT provides value in many different ways, not only to our customers, but to our vendor partners as well. I’ve been working with one key DLT vendor for several years and a variety of others for a few years. The one thing I can tell you from my experience is that there isn’t one answer to the question, ‘what does it take to keep our great vendor relationships?’ First of all, DLT works with many vendors. There are several groups that we provide value to in each of those vendor partners. You have to keep all of them happy – the VP’s, managers, account reps, outside reps, inside reps, marketing reps, accounting, legal, operations and the renewal team. This is not an easy thing to do. It’s a balancing act and we have to do our best to make sure nothing falls.

What to look for at Symantec Symposium 2010

In July 2005, two of the largest brands in technology came together to create the world's fourth largest software company overnight. The belief of providing a solution to both secure a customer's data and make it more available was a unique concept created by the Symantec acquisition of Veritas. Since that time, Symantec has continued to take advantage of their position in the market by fortifying their strength in the data security market with further acquisitions which included BindView, Altiris, Vontu, MessageLabs, Gideon Technologies, GuardianEdge, PGP, and now, VeriSign.

Technology Implementation Goes Hand-in-Hand with Therapy

I was asked to speak last week at a Women in Technology event on the Intersection of Technology and Marketing. As one of four panelists, I had only 7 minutes to present an idea and then field questions from the audience. This presentation was a big enough hit that I thought I should share it here. Typically, I speak to how DLT uses technology to monitor marketing metrics and get the best results. Since another panelist was taking that topic, this time I spoke to some basic principles for getting the best results out of implementing a new technology, any technology – software/hardware/SaaS. Whether for marketing or any other business need, there are certain truths that are unavoidable. The first truth is that implementing new technology can be hard. The second is that if not done right, it can have catastrophic consequences for your organization. And, last, there is a human factor in every implementation that must be taken into consideration.