Our Service Center delivers U.S.-citizen, U.S.-soil technical support, 24x7x365. A public sector-focused, certified technical support engineer will always answer your call live and within ten seconds. Our engineers provide expertise for Symantec, NetApp, Quantum, Amazon Web Services, and Google Apps.
We work closely with our partners to offer you the best technical support. As a result, we are a NetApp Authorized Service Partner (ASP), NetApp CSP Partner – Professional Services Partner, Quantum First-Call Partner, and Google Premier Partner, and member of the Amazon Web Services Partner Network.
- Beta software lab with ability to ‘Mimic “ customer environment
- Quarterly health checks and technical “hands on” work shops
- NetApp lab (case resolution, test, and demonstration capability)
- Symantec Technical Support Partner Program (TSPP)
- NetApp Authorized Service Partner (ASP)
- NetApp CSP Partner – Professional Services Partner
- Quantum First-Call Partner
- Amazon Web Services Advanced Consulting Partner
- Google Premier Partner
Why Call Us?
- Experienced, tenured, certified technical support engineers
- Support calls are always answered by a live person
- A historical case closure rating of 98%
- Flexible, cost-effective support packages including 24x7x365 assistance
- Single 1-888 number for all services and product-impact alerts
You can reach our Service Center at 888.DLT.SOLV (888.358.7658)