Yvonne Maffia

This year, higher education is undergoing a transformative shift and education institutions must now keep pace with the expectations of the modern world. Emerging and innovative technology is at the forefront of this transformation, with a focus on boosting flexibility, expanding access to student services and enhancing the individualized student experience with more personalized learning options.  

In 2025, SLED government technology is undergoing a significant transformation, focusing on modernization, efficiency and improved service delivery. Emerging and innovative technology is at the forefront of this transformation, with AI leading the charge. AI’s influence on government operations is undeniable; whether it’s public safety, health, or education, AI is shaping government operations across all verticals.

The State Risk and Authorization Management Program, also known as StateRAMP, is slated to rebrand itself to “GovRAMP” later this year to more accurately reflect the entire scope of the nonprofit’s mission and support the “whole-of-state” approach to cybersecurity. 

The Center for Digital Government’s 2025 Beyond the Beltway Market Briefing event took place in Mclean, VA last week where state and local government leaders shared insights into top technology priorities for 2025.Some of the key topics of discussion were the 2025 state and local market outlook, the potential impact of the new administration on government technology, emerging technologies such as AI, the foundational role of data, the evolving cybersecurity landscape and modernization and the customer experience. 

On December 12th, 2024, The National Association of State Chief Information Officers (NASCIO) released its 2025 annual top 10 priorities list identifying the most pressing technology and policy issues that state CIOs are prioritizing for the upcoming year.

This year’s annual EDUCAUSE Conference took place in San Antonio, Texas, where higher education leaders shared key insights into top edtech trends, priorities and challenges shaping the higher education landscape. The 2025 Educause Top 10 priorities list addresses how higher education technology and data leaders can work together to restore trust within the education sector by building competent and caring institutions through collaboration, consistent results and shifting from monolithic systems and processes to more flexible and unified solutions.

The 2024 National Association of State Chief Information Officers (NASCIO) Annual Conference took place in New Orleans, Louisiana earlier this month, where state leaders shared key insights into FY25 top technology priorities, challenges and lessons learned. Some of the key focus areas included AI, with emphasis on generative AI (Gen AI) tech, data management, governance, privacy and accessibility, cybersecurity and risk management and digital services and modern government. 

The 2024 fiscal year-end is coming to a close for 46 states, which means that it’s time to put on those running shoes and take advantage of any last minute, end-of-year opportunities. State, local and education (SLED) organizations are already game planning where to funnel resources and dollars in next year’s budget, highlighting the top priorities and challenges that will shape future downstream requirements.Key points to keep in mind:

Emerging technologies such as artificial intelligence (AI) and machine learning (ML) are all the rage as of late, and one sector where they can provide innumerable benefits deserves special attention – transportation.

Maternal and child health (MCH) has become a top concern nationwide, particularly in disadvantaged, underserved and rural communities. According to the U.S. Department of Health and Human Services (HHS), the United States is experiencing a maternal health crisis nationwide, as it has one of the highest maternal mortality rates among high-income nations; increasing rates of complications from pregnancy or childbirth; and persistent disparities in such outcomes.

The 2024 National Association of State Chief Information Officers (NASCIO) Midyear Conference took place in National Harbor, Maryland last week where state leaders shared insights into their top technology priorities, challenges, and lessons learned. Some of the key focus areas included artificial intelligence (AI) with emphasis on generative AI, data management, accessibility, and governance, cybersecurity and risk management, and modernization and the digital customer experience.Artificial Intelligence

The 2024 United States presidential election is rapidly approaching, and state and local governments are focusing their efforts on bolstering election security and ensuring the proper safeguards are in place.

The start of a new year often brings uncertainties; but in 2024 one thing is for certain—artificial intelligence (AI) is top of mind nationwide and is expected to have a transformational impact on our society both now and in the future.

The year 2024 is just around the corner, and with a new year typically comes new priorities. However, some things, like digital government, are here to stay. Improving the Citizen Experience will continue to be a top priority both now and, in the future, as the modern world emphasizes the importance of personalized services that provide agility, accountability, transparency, equity, efficiency, adaptability. Prioritizing Citizen Experience

The annual EDUCAUSE conference highlighted higher education technology trends, goals, challenges, and how to identify a way ahead for higher education institutions to be successful in today’s modern world.

Over the last few months, there have been several recent cybersecurity initiatives at the federal level, aimed at bridging gaps in K-12 cybersecurity policy and strategy.

Data analytics played a pivotal role in state, local, and education (SLED) governments’ response to the COVID-19 pandemic, and the emphasis on the importance of data has only continued to magnify over the last couple of years. Data analytics and related technology tools provide a host of benefits ranging from real-time data analysis, increased transparency and accountability, streamlined citizen facing services, better decision making and savings in both costs and time.

This is part of a podcast series where the Market Insights team provides insights and analysis on IT opportunities across the public sector. This episode features Yvonne Maffia, Senior Market Insights Analyst at TD SYNNEX Public Sector where she discusses how to leverage SLED Fiscal Year End Sales Opportunities. Listen to this podcast episode now.

Welcome to 2023 — an era of modernization where public sector information technology (IT) market growth is dominated by technologies that can create operational efficiencies and enhance the delivery of citizen-facing services. IT leaders are approaching municipality and jurisdictional operations from the lens of optimization, and there is only room for "smart" solutions.

Cloud services continue to be a top priority for state chief information officers (CIOs), but the focus has accelerated due to the emergence of digital government and disruptions brought on by the Covid-19 pandemic. Over the last few years, we’ve seen cloud services quickly become a “must-have” for state, local and education (SLED) customers, emphasizing cost savings, scalability, agility, and flexibility.

2022 was a noteworthy year for the technology sector, particularly as it relates to cybersecurity. The post-pandemic era of modernization exposed the fragility of U.S. public sector technology infrastructure and systems, widening attack surfaces and posing additional challenges for state, local and education leaders. We have witnessed the whole gamut of continually evolving security threats, ranging from election security breaches, nation-state actors, threats to critical infrastructure, ransomware attacks, hacktivism and more.

2022 is ending, and it is time for U.S. public sector leaders to reflect on lessons learned while planning for the upcoming state and local government fiscal year-end. This year’s NASCIO Annual Conference highlighted the post-pandemic technology trends and challenges that are defining 2023 policy agendas and the future of technology acquisitions. The conference referenced the State Chief Information Officer Survey which assessed state CIOs’ thoughts on a wide array of topics that affect their roles as public sector technology and business leaders in today’s modern world.

This year’s EDUCAUSE Annual Conference highlighted trends and challenges currently dictating not only policy agendas but also information technology (IT) acquisitions for years to come. In particular, the conference referenced the EDUCAUSE Horizon Report, which addressed key technology trends and priorities impacting IT buying decisions and more generally, the future of teaching and learning. FY23 Top Priorities

The U.S. electric grid is critical infrastructure consisting of an ecosystem of communities, stakeholders, governments and economies. Most of the grid infrastructure was built decades ago and is unreliable. Bad actors know it. In 2015, Russian hackers carried out the first successful cyberattack on the nation's electricity grid, which was just one of an ongoing series of security breaches and attacks on US infrastructure and utilities.

The 2022 fiscal year-end is drawing near for 46 states, which means the time to leverage last-minute opportunities is coming to an end as state, local and education (SLED) organizations set their sights on next year’s budget and priorities. With FY23 just around the corner, SLED organizations will start executing on budget plans and drafting request for proposals (RFPs).

If you have been looking for the right time to sell your technology product or service to the state, local and education (SLED) market, now is the time to act. With thirty-six states beginning their fiscal year on July 1st, now is the time to position yourself to take advantage of a confluence of once-in-a-lifetime conditions that have left the SLED market booming with opportunity. Here are some of the factors driving that opportunity: New Leadership

On December 8, 2021, the National Association of State Chief Information Officers (NASCIO) released its 2022 annual top 10 priorities list identifying the most pressing technology and policy issues that state CIOs are prioritizing for the upcoming year.

Adhering closely to the U.S. federal government’s top legislative priorities for 2022, state chief information officers (CIO’s) have once again ranked cybersecurity as their top priority for 2022, following an already established decade-long trend in this direction.